Jeff and Diptendu set out looking for a new provider who was already best-in-class, yet
continuing to grow and invest in the search experience. With Algolia, Staples Canada
found the perfect balance: not too manual, yet not too automated, and with a strong
product roadmap.
After implementation, Staples Canada started to see immediate results, with increases
in key metrics such as add-to-cart rates, click-through-rates from results, and revenue.
Diptendu became a big fan of the visibility Algolia provides into their key metrics, as
well as having visibility into queries with no clicks (providing visibility into potential
problem areas on the site to look into).
Solution and early successes
4
Staples Canada
