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From this research, you'll learn more about
Table of contents
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Current state of digital commerce search: Only 1 in 8 retailers
embrace modern search to gain significant competitive edge
Basic search capabilities: half of retailers are stuck in 2010 . . . 9
Searchandising and how 40% of retailers are unprepared
for surges in demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Retailers embracing AI and Personalization make big gains . .12
When surges hit; 65% of retailers unable to meet demand . . . 13
The ROI of advanced digital commerce search is recognized - and
proven
Search's value is expected across various areas . . . . . . . . . . . . 16
Search doubles conversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Yet retailers aren't happy with their current search . . . . . . . . . . 22
How to invest to elevate your search experience?
How much are retailers investing or planning to
invest in search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Investing in a team is as important as investing
in a technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Preparing for tomorrow
The case for headless & API first technologies . . . . . 34
Appendix
