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State of Search Report 2021

Issue link: https://mbozikis.ufcontent.com/i/1418663

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Preparing for tomorrow Retailers planning to invest in digital commerce search need to keep an eye on key trends that will impact the requirements of those technologies over the next few years. It is essential that they can quickly implement an experience that meets or surpasses increasingly sophisticated customer expectations – coupled with the ability to quickly iterate and adapt the experience to market conditions. Moreover, they cannot wait for shoppers to come to them, they have to seek out their shoppers and meet them where they are. All while keeping in lockstep with the mounting regulatory environment and growing pressure on personal data.

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