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State of Search Report 2021

Issue link: https://mbozikis.ufcontent.com/i/1418663

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What you'll learn from 900 peers Introduction Key insights: - What modern and advanced search capabilities are available as well as what successful retailers are using to beat their competition - Retailers' level of preparedness for surges in demand (e.g., Black Friday) - Why retailers are embracing Artificial Intelligence and Personalization - The different types of ROI that modern search delivers - How a headless architecture and an API-First approach create time savings, faster time to market, and improved services. 5 In this report, Algolia partnered with Coleman Parkes, an independent market research agency specialising in B2B research to survey 900 Technical and Business decision makers from omnichannel and digital retailers with a global revenue of $100M+. The purpose of the report is to understand the current usage and level of investment in Search & Discovery technologies in the Retail industry.

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