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Figure 2: Which statement best describes your company's search technology/search experience?
Base: All respondents (900)
Basic
Search is used solely as a transaction for
users to find exactly what they are
looking for. User interface is search
box/bar only.
Intermediate
Search enables users not only to
find what they are looking for, but
to discover items via browsing,
navigation and advanced
faceting capabilities
Advanced
In addition to all of the above, search
predicts users' needs with personalization
and recommendations.
Your business team is able to merchandize,
use analytics, and A/B test relevance
strategies. User interface may include voice
or visual search
